Service Coordinator
$37,440–$45,760 year
On-site · Little Rock, Arkansas, United States
Little Rock, Arkansas, United StatesOn-siteFull Time$37,440–$45,760 yearMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Experienced Service Coordinator responsible for responding to inquiries, scheduling service calls via Service Titan, coordinating with technicians based on availability and location, confirming appointments, providing updates, and addressing client concerns. Duties include material ordering and delivery support, collaborating with clients and teammates for exceptional service, and accurately tracking job progress while handling payments in Service Titan.
Required Qualifications
- An expert level knowledge of Service Titan job creation and scheduling
- Proficient in phone and messaging etiquette and effective communication skills
- Previous contact center experience a plus
- Adept at utilizing Microsoft or Google office productivity applications (Excel, Word, Sheets, Docs)
- Strong written and verbal communication skills required
- Attention to detail and great organizational habits are mandatory
Desired Qualifications
- Experience with Service Titan scheduling
- Strong written and verbal communication
- Proficient in phone and messaging etiquette
- Proficiency with Microsoft Office or Google Suite (Excel/Word/Sheets/Docs)
- Previous contact center experience a plus
- Attention to detail and strong organizational habits
- House Doctors is looking for energetic and friendly professionals in the Little Rock area
- Experience scheduling service calls based on technician availability and customer priority
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