Service Coordinator - Construction
On-siteSterling, Virginia, United States
Sterling, Virginia, United StatesOn-siteFull Time
Full Time
Job Summary
Respond to customer warranty and service calls, determine the nature and extent of problems, and schedule appropriate service to address needs. Informs customers of estimated times of arrival and notifies them of delays, then assigns and dispatches service technicians to match call requirements on time. Manages work order documents, project invoicing, and labor resources for project managers and engineers while coordinating materials, subcontractors, and equipment based on availability. Generates and interprets various reports and facilitates technician onboarding. Monday through Friday, 8 AM to 5 PM.
Required Qualifications
- 4+ years of general administrative experience in the construction/service industry
- Multiple years of experience answering calls from customers, vendors, etc.
- Solid verbal and written communication skills
- Solid customer service skills
- Solid ability to multi-task and prioritize
- Good attention to detail
- Proficient with Microsoft Excel and Word
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.