Service Coordinator
$52,000–$62,400 year
On-siteBrockton, Massachusetts, United States
Brockton, Massachusetts, United StatesOn-siteFull Time$52,000–$62,400 yearStartup
Full TimeStartup
Job Summary
Answer service calls and emails, resolve customer issues, and create estimates for maintenance and service repairs. Schedule technicians to complete open work orders and follow up on repair part orders. Maintain the flow and objectives of the service department while ensuring efficiency and accuracy. Occasional evening and weekend work may be required.
Required Qualifications
- High School Diploma/GED
- 2+ years in a mechanical environment
- Driver's license and reliable transportation
- Occasional evening and weekend work
- Full-time position
- Monday through Friday
- Ability to lift up to 50 pounds
- Close vision and the ability to adjust focus
- Ability to talk or hear
- Strong problem-solving skills
- Ability to maintain composure in a fast-paced environment
- Strong Customer service and consultative skills
- Able to work in a team environment
- Strong work ethic
- Excellent verbal and written communication skills
- Proven ability to clearly communicate with customers
- Excellent organizational skills and attention to detail
- Excellent time management skills
- Proven ability to meet deadlines
- Positive attitude and desire to grow an existing sales & service business
Desired Qualifications
- Technical/mechanical background is a plus
- Proficient with Microsoft Office Suite or related software
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