Service Contract Coordinator (Fixed Term Contract)
On-siteFarnborough, England, United Kingdom
Job Summary
Calculate new service contract pricing and prepare client-facing proposal documents. Track and quote renewals of existing maintenance support contracts, update tracking reports, and maintain client folders. Monitor emails for installation project requests, support uplift pricing, and service contract compliance. Liaise with Account Managers to follow up on quotes and report on quote status. Collaborate with the Global Helpdesk team and Service Managers regarding pricing and queries. Support global service contract management as a maternity cover role. AVI-SPL is a digital enablement solutions provider transforming how people and technology connect.
Required Qualifications
- Ability to take ownership of tasks and see them through to completion
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Self-starter capable of working independently and meeting deadlines
- Excellent communication and interpersonal skills, both verbal and written
- Ability to balance multiple tasks with changing priorities
- Strong time management skills with excellent attention to detail
Desired Qualifications
- Minimum of a high school diploma or equivalent
- Minimum 2–3 years' experience in a similar service contract support role (preferred)
- Experience utilising company intranet systems and CRM platforms
- Salesforce experience is a plus
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