Service Contract Billing Specialist
On-siteDover, Delaware, United States
Dover, Delaware, United StatesOn-siteContractSmall
ContractSmall
Job Summary
Manage the portfolio of service agreements by reading files, gathering records, and entering data into accounting software to compile invoices. Prepare and submit customer invoices using Excel and third-party websites within 24 hours of posting, ensuring all orders are processed at a mandated cadence. Reconcile assigned accounts monthly, process adjustments for warranties and change orders, and report on utilization while interacting with Sales to adjust billing annually. Meet or exceed minimum KPI standards for invoice processing and ticket closeouts.
Required Qualifications
- Intermediate level Excel skills required- must be able to use pivot tables, VLOOKUP's and filters
- Must pass pre-employment background check and drug screens
- Experience in Sedona a plus
Desired Qualifications
- Associates Degree preferred, or an equivalent combination of education/experience
- Minimum of 1-year general accounting experience, preferred
- Current and valid US driver's license preferred
- Strong interpersonal and customer service skills
- Ability to multi-task, work under pressure, and meet deadlines
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