Service Concierge- PT
On-site · Atlanta, Georgia, United States
Job Summary
The Restaurant Server escorts Neiman Marcus guests in a warm, professional manner within the dining area, leveraging knowledge of menu items and beverages to provide detailed information and exemplary service. Responsibilities include serving assigned seating sections, executing POS transactions per established procedures, performing pre/post-shift duties, maintaining hygiene standards, assisting with daily tasks, and coordinating with management for holiday or time-off scheduling. The role requires strong customer-service skills, knowledge of food, culinary terminology, and beverages, ability to handle multiple duties, and physical ability to lift up to 35 pounds and stand for extended periods. The position offers flexible scheduling including evenings, weekends, and holidays, with comprehensive benefits for eligible employees. Salary details are location-based within the stated range and will be determined by market and experience.
Required Qualifications
- High School diploma or GED preferred
- Experience in serving food and beverage and following proper table service guidelines
- Ability to work autonomously
- Motivated and results-driven
- Thorough knowledge of order of service and proper placement of table settings, food and beverage
- Ability to interact graciously with the public and handle multiple duties at the same time
- Exceptional customer service and problem-solving skills
- Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
- Flexible schedule including evenings, weekends, holidays
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