Service Concierge
On-site · Bentonville, Arkansas, United States
Job Summary
Service Concierge at Crain Kia of Bentonville focuses on delivering a welcoming customer experience from arrival to departure. Responsibilities include greeting customers, assisting with check-in/check-out, communicating service status and wait times, coordinating with service technicians and advisors for timely updates, maintaining a clean reception area, handling phone inquiries, and scheduling follow-ups as needed. Requires strong interpersonal and communication skills, a customer-service mindset, ability to multitask in a fast-paced environment, and familiarity with scheduling software. Prior experience as a service concierge or greeter is preferred.
Required Qualifications
- Excellent interpersonal and communication skills
- Strong customer service orientation with a friendly and approachable demeanor
- Experience as a service concierge or greeter preferred
- Basic computer skills and familiarity with scheduling software
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