Service Commercial Manager, ANZ
On-siteMacquarie Park, New South Wales, Australia
Job Summary
Develop and execute the ANZ service commercial strategy to drive revenue, profitability, and market share objectives across Australia and New Zealand. Lead, coach, and build a high-performing remote sales team by setting clear goals, fostering accountability, and supporting capability development through training and performance management. Build strong relationships with key customers, internal stakeholders, and channel partners to lead strategic engagements, contract negotiations, and joint business plans that expand service penetration and improve renewal rates. Monitor commercial metrics including revenue, attach rates, and pipeline health using CRM systems and analytics to refine execution and optimize results. Collaborate cross-functionally with product sales, marketing, and service operations to align commercial plans with customer needs and ensure seamless service delivery.
Required Qualifications
- Bachelor's degree in Business, Marketing, Commerce, or a related field
- 5 to 7 years of commercial or sales leadership experience
- significant experience in service sales
- Proven success leading high-performing sales teams
- delivering revenue growth in ANZ
- Strong understanding of the ANZ market
- customer landscape
- channel environment
- Demonstrated ability to develop and execute commercial strategies
- grow service revenue
- market share
- Strong leadership
- coaching
- team development capabilities
- Excellent communication
- negotiation
- stakeholder management skills
- Proficiency in CRM platforms
- sales analytics
- forecasting tools
- Willingness to travel within Australia and New Zealand as needed
Desired Qualifications
- MBA
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