Service Coach - The Wyler Collection, BMW Dublin

Coach the service team by guiding Service Advisors through difficult customer interactions and directing technicians when they need support. Develop individual potential by recognizing high-performing staff and challenging them to exceed their current capabilities. Foster a culture of continuous improvement through direct, demanding conversations that focus on making the team better than they were yesterday. Operate at a leadership level within the flagship TWC campus in Dublin, Ohio, where high standards are intentional.