Service Charge Analyst
$35,685–$35,685 year
HybridBurnley, England, United Kingdom
Job Summary
Review and validate service charge schedules against tenancy agreements, leases, asset hierarchies, and occupancy records. Investigate discrepancies to identify genuine errors and resolve over or undercharging. Visit housing schemes nationally to verify assets and ensure system data reflects ground reality. Collaborate with Housing, Finance, Asset Management, and external contractors to maintain accurate billing and improve processes. Produce reports supporting decision-making, transparency, and compliance with leasehold obligations. Requires proven experience in the housing sector, strong knowledge of residential leases, and a full UK driving licence. Salary £35,000–£36,000 per annum with hybrid working options.
Required Qualifications
- Proven experience managing or analysing service charges within the housing sector
- A strong understanding of residential lease agreements, tenancy agreements, service charge apportionment, and the legal obligations surrounding them
- Experience working collaboratively across internal teams and external stakeholders
- Experience using Excel, housing management systems, and finance systems to manage and analyse service charge information
- A full UK driving licence
- willingness to travel to carry out site visits
Desired Qualifications
- naturally curious
- enjoys getting out of the office
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