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MercyPosted 1 month ago
EXPIRED

Service Center Technician

RemoteUnited States

Full TimeHigh School Or EquivalentEnterprise

Job Summary

Fulfill customer requests, resolve technical issues, and respond to questions to ensure the effectiveness of the desktop computing environment. Manage events, service requests, incidents, and problems while handling access provisioning and continual service improvement. Work a midnight-to-10:30 am, Wednesday-through-Saturday shift at the Mercy Customer Service Center in a hybrid or remote setting. This role supports the health system's mission to transform community care through innovation and compassion.

Required Qualifications

  • High School Diploma and technical vocational training or equivalent work experience
  • Minimum of one (1) year experience in Level 1 end-user support role

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