Service Center Clerk I
On-siteMethuen, Massachusetts, United States
EXPIREDMethuen, Massachusetts, United StatesOn-siteFull TimeHigh School Or EquivalentTransportation ServicesLarge
Full TimeHigh School Or EquivalentLargeTransportation Services
Job Summary
Answer telephones with heavy call volume and direct calls with accuracy. Check in drivers, enter delivery manifest data, and conduct imaging and scanning of bills of lading. Identify freight bills requiring special delivery instructions and distribute bills of Lading. Enter data into the dispatch system and work with driver handhelds. Contact customers to coordinate delivery times and schedule appointments for freight delivery. Maintain regular attendance in a high-volume environment requiring the ability to work under tight time constraints.
Required Qualifications
- High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background
- Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
- Must be able to comply with all company policies, rules, procedures and Code of Conduct
- Must be able to interact well with others
- Must be able to work independently, or in a team setting
- Must be capable of working under tight time constraints in a high volume environment with multiple priorities
- Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
- Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
- Must be authorized to work in the United States
- Regular attendance is required
Desired Qualifications
- Experience in billing, collections, tracing & OS&D preferred
- Experience in the transportation industry a plus although not required
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