Service Calls
$50,000–$50,000 year
On-site · Tampa, Florida, United States
Job Summary
Service Calls Coordinator at Terra Energy serving as the primary point of contact for service-related inquiries, performing initial troubleshooting, creating and maintaining service tickets, coordinating with field technicians, monitoring teams, manufacturers, and internal departments to drive timely resolutions, and keeping customers informed throughout the service lifecycle to ensure exceptional customer experiences in renewable energy systems.
Required Qualifications
- 2+ years of experience in Customer Service, Technical Support, Help Desk, Service Coordination, Dispatch, Operations, or a related field.
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