Service Call Center Representative

Handle inbound and outbound customer calls professionally, schedule and confirm service appointments, and follow up on maintenance, recalls, and missed appointments. Respond to customer inquiries via phone, text, and email while maintaining accurate appointment notes and communicating clearly with service advisors. Work toward daily and monthly performance goals in a team-oriented environment, helping create a positive atmosphere for customers and coworkers. Join a supportive team at Peter Boulware Toyota where culture and customer experience are prioritized.