Service Billing and Collections Specialist
On-site · San Antonio, Texas, United States
Job Summary
The Service Billing and Collections Specialist is responsible for all aspects of customer billing and reimbursement issues in the Service Department. Duties include preparing and sending daily billings, monitoring collection efforts on accounts over 60 days, and maintaining a collection rate of less than 5% over 90 days. The role involves preparing collection reports, monitoring accounts payment terms, contributing to team efforts by maintaining an excellent rapport with customers, and resolving billing issues and inquiries.
Required Qualifications
- Strong knowledge of office procedures and office machines (i.e. computer, fax, copier, etc.)
- Excellent customer service and interpersonal skills
- Ability to communicate accurately and concisely
- Positive attitude
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