Service BDC Coordinator | Motorworld
$31,200–$31,200 year
On-site · Wilkes-Barre, Pennsylvania, United States
Job Summary
BDC Coordinator at Motorworld Toyota tasked with handling inbound/outbound communications, scheduling appointments, and following up on leads. Collaborates with sales and service departments to ensure seamless operations and focuses on delivering exceptional customer experiences in the automotive environment. Key skills include customer service experience, CRM proficiency, and strong communication and organizational abilities. This role supports the service team in maintaining efficient customer workflows and upholding dealership standards.
Required Qualifications
- Strong communication and organizational skills
- Experience in customer service or the automotive industry is preferred
- Proficiency in CRM software and basic computer skills
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