Service Associate (Shaw's Peabody)
$45,760–$45,760 year
On-sitePeabody, Massachusetts, United States
Job Summary
Simultaneously perform duties as a Customer Service Representative and Teller in specific traditional branch locations. Open deposit accounts, process loan applications, and close loans for customers while adhering to all bank policies and procedures. Proactively reach out to high-value customers to retain and grow portfolios, and process deposits, cash checks, and monetary instrument sales. Manage daily account maintenance and file government-mandated reports related to large cash transactions. Work independently in a fast-paced environment, multi-tasking between the platform and teller line with a mixture of time on each side. Requires high school diploma, 1-2 years of sales experience, and some banking experience preferred.
Required Qualifications
- High school diploma or equivalent
- Ability to work independently
- Ability to multi-task in a fast-paced environment
- Outgoing self-starter
- Technically literate
- Basic business acumen
- Professionalism
- Ability to communicate information and ideas so others will understand
- Ability to exchange accurate information
- Ability to build relationships and strong alliances across the organization
- Ability to quickly learn all details about the products and services offered by the bank
- Ability to remain in a stationary position for long periods of time without a break
- Ability to transport items weighing 15 pounds or more
Desired Qualifications
- 1-2 years of sales experience in a retail, financial services or hospitality environment
- Some banking experience (e.g., teller or otherwise)
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