Service Associate I
$45,760–$45,760 year
On-site · Mattapoisett, Massachusetts, United States
Job Summary
Service Associate I combines duties of a Customer Service Representative (sales on the platform) and Teller, primarily in traditional branch locations. The role emphasizes achieving sales and service goals through opening deposit accounts, processing loan applications and closings, making referrals to other bank lines, proactive high-value client outreach, and ensuring compliance with policies. Toll-to-teller responsibilities include deposits, cash handling, recording monetary instruments, government reporting for large cash transactions, and processing loan payments and foreign currency. The position involves a hybrid mix between platform and teller duties with some days leaning toward one side, requires strong relationship-building, independent multi-tasking, and the ability to learn bank products and services quickly.
Required Qualifications
- High school diploma or equivalent
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