Service Associate I

Simultaneously perform duties as a Customer Service Representative and Teller in specific traditional branch locations, managing both sales goals and transactional tasks. Open deposit accounts, process loan applications for mortgage, consumer, and small business lines, and close loans for applicable business lines. Proactively reach out by phone and in person to high-value customers to retain and grow portfolios while handling daily account maintenance. Process deposits, verify cash and endorsements, issue receipts, and handle cash checks for customers and non-customers. Process the sale of monetary instruments, file government-mandated reports for large cash transactions, and handle foreign currency purchases and sales. Adhere strictly to all bank policies and procedures while maintaining operational compliance. Work independently in a fast-paced environment with a mixture of time between the platform and teller line.