Service Associate I-Brookline (20hrs)
$45,760–$45,760 year
On-siteBrookline, Massachusetts, United States
Job Summary
Simultaneously perform duties as a customer service representative and teller at traditional branch locations, managing deposit accounts, loan applications, and loan closures while adhering to all bank policies. Process deposits, cash checks, and monetary instruments, file government-mandated reports, and proactively reach out to high-value customers to retain and grow portfolios. Achieve individual sales and service goals through platform activities and daily account maintenance, balancing time between the teller line and sales platform as needed. Work independently in a fast-paced environment requiring strong communication skills and technical literacy.
Required Qualifications
- High school diploma or equivalent
- Ability to work independently
- Multi-tasking in a fast-paced environment
- Outgoing self-starter
- Technically literate
- Basic business acumen
- Professionalism
- Ability to communicate information and ideas so others will understand
- Ability to exchange accurate information
- Ability to build relationships and strong alliances across the organization
- Ability to quickly learn all details about the products and services offered by the bank
- Ability to remain in a stationary position for long periods of time without a break
- Ability to transport items weighing 15 pounds or more
Desired Qualifications
- 1-2 years of sales experience in a retail, financial services or hospitality environment
- Some banking experience (e.g., teller or otherwise)
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