Service Assistant - SouthBay BMW
On-siteTorrance, California, United States or Fields Landing, California, United States
Job Summary
Handle transactions for items sold in the automotive store or shop, including receiving payments via cash, check, credit cards, vouchers, or automatic debits. Greet customers, answer inquiries, direct calls, and provide directions while maintaining records of received calls and payments. Operate various office equipment and software, prepare maintenance records, and manage inventory of parts inside the shop. Keep keys for vehicles being repaired and ensure cash drawers are balanced at shift start. Assist customers with scheduling appointments and loaner/rental car provisions. Requires minimum one year of cashier experience, proficiency in MS Office, and ability to work weekends and evenings.
Required Qualifications
- Minimum one year prior Cashier experience
- High school diploma or general education degree from an accredited institution
- Must be able to work weekends and evenings
- Solid telephone skills
- Written and verbal communication
- People skills
- Professionalism
- Self-confidence
- Customer focus
- Ability to multi-task
- Customer service orientation
- Excellent interpersonal and both verbal and written communication skills
- Ability to understand, and execute complex written and verbal instructions
- Proficiency in MS Office computer skills
- Strong customer service orientation skills
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.