Service Assistant
$31,200–$31,200 year
On-site · Birmingham, Alabama, United States
Job Summary
Service Assistant supports business operations by handling customer inquiries, managing administrative tasks, and assisting with service delivery to ensure high client satisfaction. Key responsibilities include answering questions, addressing concerns and resolving complaints via phone, email, or in-person; data entry, filing, scheduling, and documenting interactions; operational support such as cleaning, restocking supplies, or setting up workstations; and building rapport with clients while maintaining a professional demeanor. Requires a high school diploma or equivalent, strong verbal and written communication, and proficiency in MS Office or customer management software. This seasonal, entry-level role emphasizes client-centric service, organizational skills, and the ability to coordinate with team members to support service delivery.
Required Qualifications
- High school diploma or equivalent is required
- strong communication skills
- proficiency in MS Office (Word, Excel) or customer management software
- willingness to learn computer software
- ability to handle customer inquiries via phone, email, or in-person
- data entry and scheduling
- documentation of interactions
- patience and problem-solving abilities
- organization and time-management
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