Service Assistant - BMW
$37,440–$45,760 year
On-site · Norwalk, California, United States
Job Summary
Service Assistant handles transactions for items sold in the automotive store or shop, receives payments, greets customers, directs calls, schedules appointments, maintains records, manages vehicle keys and shop inventory, and assists with loaner/rental car provisions. Requires cashier experience, strong communication and customer service skills, ability to multitask, and availability on weekends and evenings; located in the Norwalk, CA dealership with an in-person office setup. Proficiency in MS Office and ability to follow written/verbal instructions are expected.
Required Qualifications
- Minimum one year prior Cashier experience required
- Solid telephone skills, written and verbal communication, people skills, professionalism, self-confidence, customer focus, ability to multi-task, customer service orientation
- Excellent interpersonal and both verbal and written communication skills
- Ability to understand, and execute complex written and verbal instructions
- Proficiency in MS Office computer skills
- Strong customer service orientation skills
- Ability to multi-task
- Must be able to work weekends and evenings
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