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NZ people thl1 week ago

Service and Parts Advisor

$66,560–$74,630 year

On-site · Queenstown, Otago, New Zealand

Type
Full Time
Level
Mid Level
Education
License Or Certification
Company size
Large

Job Summary

Permanent, full-time Service & Parts Advisor role delivering outstanding customer service and acting as the key link between customers and the workshop. Responsibilities include managing service bookings, explaining repairs, timelines and costs in clear terms, coordinating with technicians for efficient service delivery, ordering and supplying parts, providing accurate pricing and product advice, maintaining parts inventory and system records, supporting workshop scheduling, and ensuring compliance with warranty processes and standards. Requires experience in automotive service, parts or customer service, plus a NZ driver licence and the ability to thrive in a fast-paced environment. Located in Queenstown, NZ (onsite work).

Required Qualifications

  • Experience in automotive service, parts or customer service roles (minimum of 1 year’s relevant experience and/or the equivalent NZQF level 2 or 3 qualification, and/or AQF certificate II or III)
  • A full New Zealand driver licence
  • Strong communication skills
  • Organisational and time management skills
  • Proactive, solutions-focused attitude
  • Basic mechanical knowledge (preferred)
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$67k – $75k / yr

Service and Parts Advisor · NZ people thl

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