Service Analyst - $28.85/hr (Canton, MI)
$60,008–$60,008 year
On-siteWestland, Michigan, United States or Plymouth, Michigan, United States
Job Summary
Release and manage requirements and availability of materials for service orders while maintaining inventory levels for the service parts organization. Pull in service releases from customers via EDI, supplier websites, and fax, then control incoming and outgoing shipments. Fulfill customer orders from multiple OEMs worldwide, ensuring all requirements are met in a timely manner. Direct and assign priorities to hourly service team personnel, oversee cycle counting of service components, and achieve inventory dollars, availability, and turn objectives. Adhere to IATF 16949 requirements and maintain DDL/SNC maintenance for the Ford Customer Service Division. This contract-to-hire day shift role reports directly to the Materials Manager.
Required Qualifications
- Three (3) to five (5) years of relevant industry experience
- Releasing and forecasting experience on DDL (Ford)
- Knowledge of MRP systems
- Knowledge of shipping/receiving protocols
- Detail-oriented, self-directed and ability to prioritize multiple demands
- Ability to work cross-functionally with several organizations as well as internal departments
- Excellent organizational skills
- Excellent written and verbal communication skills
Desired Qualifications
- SAP experience
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