Service Advisor - Village Cadillac Toyota
On-siteHomosassa, Florida, United States
Job Summary
Schedule service for guests in person or by phone to ensure accurate diagnosis and manage repair recommendations while setting clear expectations for service delivery. Ensure all required documentation is complete and compliant with regulations while enforcing safety policies and procedures. Welcome each guest with a prompt greeting and personally refer unresolved complaints to the service manager. Requires 3-5 years of luxury brand dealership experience, broad automotive mechanical knowledge, and excellent communication skills. Located in Dimmitt, this role serves as the primary liaison between Dimmitt guests and technicians, ensuring smooth service/repair activities.
Required Qualifications
- Unrestricted driver's license and clean driving record
- Basic computer and internet skills
Desired Qualifications
- High school diploma or GED preferred
- 3-5 years of luxury brand dealership experience preferred
- Broad scope of automotive mechanical/electrical knowledge
- Pleasant/friendly demeanor and an outgoing personality
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
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