Service Advisor
$50,000–$100,000 year
On-site · Sioux City, Iowa, United States
Job Summary
Service Advisor at Vern Eide Hyundai in Sioux City, IA, accountable for delivering an exceptional customer experience from arrival through vehicle pickup. Responsibilities include greeting customers, documenting concerns during walk-arounds, liaising with technicians to diagnose and repair, assessing maintenance needs, prioritizing service recommendations, communicating status and costs, scheduling appointments, educating customers on vehicle care and features, processing payments, and presenting invoices. The role requires strong communication, organizational, and multitasking abilities, knowledge of automotive terminology, proficiency with service-management software, and a clean driving record. Compensation is commission-based, with typical earnings between $50,000 and $100,000 annually. The employer offers comprehensive benefits and a long-standing presence in the Sioux City market.
Required Qualifications
- High School diploma or equivalent; relevant certifications are a plus
- Previous experience as a Service Advisor is required
- Strong communication, organizational, and multitasking skills
- Ability to work in a fast-paced environment and manage multiple clients and projects
- Knowledge of automotive repair and service terminology
- Proficiency in service management software and basic computer skills
- Must be able to pass a background check
- Must have a clean driving record
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