Service Advisor - The BMW Store
$60,000–$90,000 year
On-site · Vancouver, British Columbia, Canada
Job Summary
Service Advisor at The BMW Store handles customer inquiries, writes repair orders, collects vehicle and customer data, coordinates service scheduling, communicates repair timelines and costs, reviews repairs with customers at delivery, and ensures paperwork accuracy. The role involves using service files, identifying warranty coverage, guiding customers on additional repairs or services when appropriate, and supporting customer satisfaction and dealership CSI through clear communication and efficient service workflow.
Required Qualifications
- A valid British Columbia driver’s license, with a clean driving record.
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