Service Advisor
$50,000–$150,000 year
On-siteLynnwood, Washington, United States
Job Summary
Serve as the primary point of contact for guests throughout the service process, from write-up to delivery. Translate complex repair information into clear communication that earns trust, build precise estimates, and coordinate with technicians and parts to keep workflows moving efficiently. Identify additional service recommendations that protect guest safety and deliver a white-glove pickup and delivery experience consistent with the Porsche brand standard. Maintain accurate records in the DMS and uphold all documentation and compliance standards while representing the dealership with the professionalism and hospitality the brand demands.
Required Qualifications
- Valid driver's license with a clean driving record
- Highly organized with strong attention to detail
- Self-motivated with a genuine drive to serve people well and grow your earnings
- A hospitality mindset
- Professional presence
- Genuine care for the guest
- Follow-through to back it up
Desired Qualifications
- Automotive service advisor experience
- Proven success and experience in hospitality, customer service, or sales
- Polished, professional communicator
- Comfortable learning DMS platforms and Porsche service processes
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