Service Advisor

Serve as the primary point of contact for guests throughout the service process, from write-up to delivery. Translate technical repair information into clear communication that sets accurate expectations and build precise estimates while committing to realistic timelines. Coordinate with technicians and parts to keep repair workflows moving efficiently, identify additional service recommendations, and deliver a white-glove pickup and delivery experience consistent with the Audi brand standard. Maintain accurate records in the DMS and uphold all documentation and compliance standards. This role is open to candidates with hospitality, sales, or service advising backgrounds; automotive experience is not required. We provide paid manufacturer and product training to build your brand knowledge.