Service Advisor
$60,000–$60,000 year
On-siteMankato, Minnesota, United States
Mankato, Minnesota, United StatesOn-siteFull Time$60,000–$60,000 yearLarge
Full TimeLarge
Job Summary
Greet customers professionally and document their concerns while inspecting vehicles to verify service needs. Recommend services based on appropriate knowledge, communicate technician updates, and provide accurate quotes with completion timelines. Track all returns and warranty parts, conduct post-repair follow-up calls, and process ticket cash-outs by reviewing inspections and explaining warranties. Adhere to company policies and standardized customer service techniques to build long-standing relationships and ensure client satisfaction.
Required Qualifications
- Professional appearance
- Proven ability to work in a process driven environment
- Valid driver's license
Desired Qualifications
- Prior experience as a Service Advisor
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