Service Advisor

Greet customers, listen to vehicle concerns, and create detailed service repair orders. Act as the liaison between customers and technicians, explaining diagnostic results and maintenance recommendations. Provide accurate cost estimates, schedule appointments, manage workflow, and review completed repair orders with customers. Process payments accurately and follow up post-service to ensure satisfaction and build repeat business. This role requires strong communication skills, organizational abilities, and a valid driver's license. Smith Ford offers competitive hourly pay with performance incentives, paid training, and employee discounts on vehicle purchases and parts.