Service Advisor
On-site · Katy, Texas, United States
Job Summary
Service Advisor at Shottenkirk Nissan Katy: greet customers, obtain vehicle information, report vehicle symptoms, determine maintenance based on age/mileage/history, prepare cost estimates for labor and parts, establish follow-up times, monitor vehicle progress and update customers, verify final invoice against repair order, and explain completed work and charges. Requires strong customer satisfaction track record, prior service-advisor-related experience, energetic personality, commitment to a long-term career, integrity, and computer skills for learning new programs.
Required Qualifications
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
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