Service Advisor/Sales Staff/Receptionist
On-siteColumbus, Ohio, United States
Job Summary
Answer phones, greet customers, and screen calls while maintaining a professional, organized shop environment. Assist the Senior Service Advisor with estimates, handle parts ordering per company policy, and perform data entry, text messaging, and general sales tasks. Notify customers of service specials or additional vehicle work needed to sell supplementary services. Review daily, weekly, monthly, and yearly actions to optimize time and productivity, establishing personal performance goals aligned with company standards. Maintain excellent communication skills, attention to detail, and punctuality to meet production and quality standards.
Required Qualifications
- Excellent communication skills
- Ability to comprehend instructions and information
- Attention to Details
- Basic Computer Skills
- Reliable transportation
- Punctuality by following the work schedule
- Ability to meet the company's production and quality standards
- A good driving record
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