Service Advisor
$85,000–$85,000 year
On-siteSurprise, Arizona, United States
Job Summary
Greet customers, listen to concerns, and document service requests while communicating accurately with technicians. Schedule appointments, manage department workflow, and ensure parts and supplies are ordered. Inform customers of recommendations, provide estimates, and obtain approval prior to work. Keep clients updated on RV status, maintain accurate records, and follow up to ensure satisfaction. Handle complaints professionally and maintain a clean, organized environment. This base-plus-commission role offers annual earnings between $85,000 and $160,000, with weekends or holidays as needed. NIRVC provides competitive medical, dental, vision, 401K, and over 100 hours of PTO.
Required Qualifications
- Experience as a Service Advisor
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Excellent organizational and time-management skills
- Knowledge of RV repair and maintenance
- Computer skills, including proficiency with Microsoft Office and service software programs
- Valid driver's license
- Must be able to pass pre-employment testing including a background check, MVR, and drug screen, including THC
Desired Qualifications
- If you are a customer-focused individual with a passion for the RV industry
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