Service Advisor
On-site · Hermantown, Minnesota, United States
Job Summary
As a Service Advisor, you are the first point of contact with customers and will be well-versed in customer service and creating repair orders and estimates for vehicles. We welcome individuals who are new to the automotive industry but with experience in customer service, retail sales, restaurant, or hospitality. This is a Monday through Friday position with Saturdays as needed for coverage; offers medical/dental/vision benefits, 401k with match, paid vacation, and growth opportunities in a state-of-the-art facility. Responsibilities include overseeing workflow, creating estimates and obtaining customer approvals, delivering exceptional service to ensure customers are not mishandled, optimizing technicians' time through efficient work distribution, and ensuring smooth service operations. The role requires strong organizational, managerial, and communication skills, a clean driving record, and the ability to pass a background screening.
Required Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Clean driving record
- Willing to submit to a pre-employment background check
- Background screening including criminal background check, a review of motor vehicle records, and verification of Social Security number
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