Service Advisor
$75,000–$130,000 year
On-site · Springfield, Virginia, United States
Job Summary
Join Midas - CTMID as a Service Advisor, where you'll greet customers, assess their service needs, and provide detailed explanations of services and repairs. Responsibilities include preparing service estimates, coordinating with technicians for efficient service delivery, following up with customers post-service, and maintaining a clean service area. The role requires strong communication and interpersonal skills, multitasking abilities, proficiency with computer systems, and a valid driver's license.
Required Qualifications
- High school diploma or equivalent; automotive experience is a plus.
- Previous experience in customer service or automotive service advising preferred.
- Strong communication and interpersonal skills to foster customer relationships.
- Ability to multitask and work effectively in a fast-paced environment.
- Proficient in using computer systems and point-of-sale software.
- Detail-oriented with strong problem-solving skills.
- Valid driver's license and a clean driving record.
- Positive attitude and a passion for providing excellent customer service.
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