Service Advisor
$70,000–$100,000 year
On-siteRaynham, Massachusetts, United States
Job Summary
Service Advisor at Mastria Auto Group in Raynham, MA. Schedule service appointments and gather customer and vehicle data using digital systems; warmly welcome customers; document vehicle issues; access service history and recommend additional needed services; advise on car care using manufacturer recommendations; explain completed work and charges via digital platforms; review and close repair orders with a focus on efficiency and improvement. Requires an outgoing, customer-focused personality with strong communication skills and a tech-friendly mindset; VW or Audi experience preferred but not required.
Required Qualifications
- Outgoing and friendly personality
- Excellent customer service skills
- Self-motivated and eager to learn in a tech-driven environment
- Strong communication skills
- High energy and enthusiasm for modern automotive service
- VW or Audi experience preferred, but not required
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