Service Advisor (Mandarin & Cantonese Speaking) in Malaysia (Local)

Handle customer inquiries and service requests via phone, email, and in person, communicating with Mandarin- and Cantonese-speaking clients to understand their needs. Coordinate with internal teams to ensure timely and accurate service delivery while managing appointments, service documentation, and follow-ups. Resolve customer issues and maintain high customer satisfaction across rotational shifts between 9:00 AM and 9:30 PM. Earn a KPI bonus for meeting performance targets. This role supports our diverse client base in Malaysia, requiring fluent spoken and written Mandarin, Cantonese, and English alongside strong problem-solving and organizational skills.