Service Advisor (Mandarin & Cantonese Speaking) in Malaysia (Local)
On-siteAmpang, Kuala Lumpur, Malaysia
Ampang, Kuala Lumpur, MalaysiaOn-siteFull TimeBachelors DegreeSmall
Full TimeBachelors DegreeSmall
Job Summary
Handle customer inquiries and service requests via phone, email, and in person, communicating with Mandarin- and Cantonese-speaking clients to understand their needs. Coordinate with internal teams to ensure timely and accurate service delivery, manage appointments and documentation, and resolve issues to maintain high satisfaction. Work rotational shifts between 9:00 AM and 9:30 PM in Malaysia, earning a KPI bonus. Requires a bachelor's degree, fluency in Mandarin, Cantonese, and English, plus strong problem-solving skills. Join a supportive environment where diverse backgrounds are valued.
Required Qualifications
- Bachelor Degree in any field
- experience in customer service
- Fluent in Mandarin, Cantonese, and English (spoken, written)
- Good communication, problem-solving, and organizational skills
- Basic computer skills
- ability to work in a fast-paced environment
Desired Qualifications
- Do you enjoy helping people
- solving problems
- working in a dynamic environment
- fluent in multiple languages
- thrive in fast-paced settings
- Enjoy a rewarding career
- competitive pay
- performance incentives
- work in a dynamic and supportive environment
- passionate about delivering great service
- enjoy working with people from diverse backgrounds
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.