Service Advisor

Manage a profitable service department by assisting customers with setting appointments, keeping clients informed of vehicle status, and opening and closing work orders in a timely manner. Research vehicle recalls and service information from manufacturer websites while selling necessary maintenance and repairs in an honest, ethical, and professional manner. Work closely with vehicle repair technicians to ensure productive staffing and strong customer satisfaction scores. This role requires excellent verbal and written skills, high-level technical knowledge, and the ability to multitask within a heavy-duty dealership environment. Candidates must possess a clean driving record and pass a drug screen and background check. A business degree is preferred, and experience in a heavy-duty dealership is advantageous. Join a premier commercial truck dealership specializing in Mack and Volvo trucks, offering competitive compensation, an ESOP program, and opportunities for professional development.