Service Advisor

Service Advisor at Wilde Honda in Waukesha, WI. Responsibilities include answering calls, greeting customers, identifying and resolving concerns, communicating costs and timelines, conducting a vehicle walk around, obtaining agreement for service needs, offering a multi-point inspection, writing accurate repair orders in ADP, providing estimates with upfront pricing guarantee, obtaining approvals for findings and additional services, dispatching repair orders to technicians, communicating with technicians, following up during service, delivering vehicles after service, and handling payments. Required skills include strong attention to detail, urgency, excellent communication, accurate typing, basic math for service costs, and computer proficiency, plus a valid driver’s license.