Service Advisor-LHM American Toyota
$31,200–$31,200 year
On-siteAlbuquerque, New Mexico, United States
Albuquerque, New Mexico, United StatesOn-siteFull Time$31,200–$31,200 yearEnterprise
Full TimeEnterprise
Job Summary
Greet customers, obtain vehicle information, and build rapport while advising on maintenance per manufacturer specifications. Generate accurate repair estimates, establish completion times, and answer service calls to maintain high Customer Satisfaction Index scores. Schedule appointments, follow post-visit procedures to drive returns, and strictly adhere to warranty guidelines and data safeguarding policies. Manage the fast-paced environment with limited supervision while maintaining honesty and compliance with all federal, state, and local laws.
Required Qualifications
- Must be able to manage in a fast paced work environment with limited supervision
- Must have great customer service, phone and computer skills
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
Desired Qualifications
- Previous automotive Service Advisor experience heavily preferred
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