Service Advisor
$41,600–$52,000 year
On-siteHavelock, Ontario, Canada
Havelock, Ontario, CanadaOn-siteFull Time$41,600–$52,000 yearSmall
Full TimeSmall
Job Summary
Greet clients, answer calls, and process sales while coordinating service appointments and technician tasks. Check-in and check-out boats, handle parts inquiries, and organize store displays to ensure a smooth customer experience. Create service and work orders in Salesforce, conduct boat orientations, and perform cleaning, deliveries, and light mechanical tasks. Monitor inventory levels, order parts, and track work-in-progress to support effective stock management. Collaborate with the service shop and parts teams to identify value-added accessories and resolve issues.
Required Qualifications
- Passion for boating
- Ability to communicate professionally with customers in person and over the phone
- Organized and detail-oriented
- Natural problem-solving skills
- Customer-focused and sales-minded approach
- Comfort working with computers and learning new systems including Salesforce
- Team player who works well with technicians, parts staff, and other departments
- Ability to work independently
- Willingness to perform hands-on tasks including inventory, deliveries, cleaning, and light mechanical tasks
- Adaptability for a fast-paced seasonal environment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.