Service Advisor Kia Conway
On-site · Conway, Arkansas, United States
Job Summary
Service Advisor role focused on assisting customers by providing product and service information, resolving technical issues, and documenting interactions. Responsibilities include handling customer inquiries and complaints, providing information about products and services, troubleshooting and resolving product issues, updating customer records, and developing a knowledge base of evolving products and services. The Crain Automotive Team is Arkansas' largest family-owned dealer group with multiple dealerships statewide, offering career growth and strong benefits.
Required Qualifications
- Previous experience in customer service, sales, or other related fields a plus
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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