Service Advisor - IMMEDIATELY HIRING!
On-siteSalisbury, Maryland, United States
Job Summary
Greet customers promptly, obtain vehicle information, and clearly report all described symptoms. Determine and recommend needed maintenance based on age, mileage, and history, then prepare a complete and accurate estimate of cost for labor and parts. Establish follow-up time, monitor vehicle progress throughout the day while updating customers frequently, and verify that the final invoice reconciles with the work performed on the repair order. Explain all completed work and charges to customers. This role requires a proven record of achieving exceptional Customer Satisfaction and excellent communication skills. Pohanka Hyundai of Salisbury is a Time Magazine National Quality Dealer Award Winner with over 20 years of service on the Eastern Shore.
Required Qualifications
- Proven record of achieving exceptional Customer Satisfaction
- Excellent communication skills
- Positive and personality
- Above average energy level
- Personal and professional integrity
Desired Qualifications
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a plus
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