Service Advisor I - BMW of Chula Vista
$17–$17 year
On-site · Chula Vista, California, United States
Job Summary
Service Advisor I serves as the primary liaison between customers and the service department, responsible for assessing customer needs, scheduling service appointments, and managing the service process to ensure customer satisfaction. Essential duties include greeting customers, providing accurate service information, managing service orders, collaborating with technicians, and fostering a positive team environment. The role requires strong communication skills, organizational abilities, and a background in customer service or an automotive setting. Candidates must possess a valid driver's license and be able to lift up to 15 pounds.
Required Qualifications
- 1–2 years of previous experience in customer service, retail, or an automotive environment
- Valid driver’s license and safe driving record; required to have California driver's license within 30 days following date of hire
- At least one year of verifiable driving experience
- Ability to lift up to 15 pounds
- Willingness to participate in ongoing training and professional development
- Ability to perform all essential functions of the job description
Desired Qualifications
- Training in automotive technology
- Strong communication and interpersonal skills
- Basic understanding of automotive repair and maintenance procedures
- Proficient in office software and service management systems
- Excellent organizational skills
- Ability to multitask and manage time effectively
- Ability to work in a fast-paced environment
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