Service Advisor- Greenville, SC
$41,600–$52,000 year
On-siteGreenville, South Carolina, United States
Job Summary
Greet customers in the maintenance area, listen to vehicle concerns, and conduct thorough inspections while proactively checking for recalls. Ascertains problems by clarifying customer descriptions, retrieving mileage and VINs, and examining maintenance records and service schedules. Submit warranty repair order documentation, verify coverage, and prepare detailed repair orders with necessary approvals. Monitor repair work to ensure timely completion, review finished jobs, collect payments, and close service orders. Call customers when vehicles are ready for pickup.
Required Qualifications
- Proven technical expertise
- Knowledge of trucks and parts
- Excellent customer service skills
- Excellent communication skills
- Excellent problem-solving skills
- Strong organizational skills
- Excellent time management skills
- Able to work in fast pace environment
- Work well with internal and external customers
- Must be able to pass post-offer drug screening
- Must be able to pass physical examination
- Must be able to pass lift test
- Must be able to pass background check
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