Service Advisor

Greet customers, listen to requests, schedule appointments, and estimate costs while acting as the liaison between clients and service technicians. Work hand in hand with technicians to identify maintenance needs, determine repair timelines, and convey customer concerns with accurate repair descriptions. Offer additional services and repairs when required, maintaining CSI at or above group standards. Communicate frequently with both customers and internal teams including parts employees to ensure optimal work performance and address all required vehicle maintenance. Prior work experience and a clean driving record are preferred.