Service Advisor
$60,000–$60,000 year
On-siteWindsor, Colorado, United States
Windsor, Colorado, United StatesOn-siteFull Time$60,000–$60,000 yearLicense Or Certification
Full TimeLicense Or Certification
Job Summary
Greet service department customers promptly and courteously, listen to repair needs, and articulate them clearly to technicians. Upsell recommended services using low-pressure methods, provide accurate cost estimates, and actively deliver repairs by inspecting quality and notifying clients when vehicles are ready. Follow dealership policies on vehicle care, handle minor complaints, keep the Service Manager informed of issues, and maintain Customer Satisfaction Index scores. Review and explain all repairs and associated costs to customers.
Required Qualifications
- Valid Driver's License
- MVR acceptable to our Insurance Carrier
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of organization
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- Close vision
- Distance vision
- Color vision
- Depth perception
- Ability to adjust focus
- Ability to stand
- Ability to use hands to finger, handle, or feel
- Ability to reach with hands and arms
- Ability to talk or hear
- Ability to sit
- Ability to climb or balance
- Ability to walk and stoop, kneel, crouch, or crawl
- Ability to lift and/or move up to 10 pounds
- Ability to lift and/or move up to 25 pounds
Desired Qualifications
- Experience with Kia
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